Call Center Software Features
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- Caller Information Display
- Live Call Listening
- Whisper Coaching
- Caller Number Display
- Simultaneous Calling
- Integrated SMS
- Integrated 118 Directory Inquiry
- Integrated NAS / NDS System
- Bulk Customer Entry and Updates
- Integration with Other Software and Programs
- Excel Data Import: Bulk Debtor Entry
- Data Matching - Missing Information Update
- Performance Management
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- Creating Automatic Call Lists
- Setting Automatic Calling Start and End Times
- Automatic Message Playback Report
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- Integrated IP PBX
- Integrated GSM Module
- Queue Management
- Hold Music / Personalized Feature
- Working in Line with Office Hours
- Greeting / After-Hours Announcement
- Free Number Allocation
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Would you like to see Asistan34 in your office?
Fill in the demo request form and our team will get in touch.