When debtors and clients have to think about call charges before reaching your office, the number of conversations can drop. Asistan34 free number allocation helps you be reachable through a number connected to your office's IP PBX.
Easy access for callers
A free number aims to let callers reach your office without worrying about the cost of each call. Debtors can call without hesitation about a payment plan, the status of a file or an objection, which makes communication in collection processes easier.
Works together with the IP PBX and CRM
- Calls to the number arrive at your IP PBX.
- The caller's number appears on screen; if it is registered, the related debtor files open automatically when you answer.
- PBX features such as a welcome message, keypad routing and hold music can be used.
- You can get a report of callers outside working hours and call them back.
- With queue management, calls are handled in an orderly way during busy hours.
Benefits for a law office
A memorable number that can be reached free of charge strengthens your office's professional image and can help increase response rates. Because every incoming call is recorded in Asistan34, the call history can be followed in the file.
Why does it matter?
In collection and enforcement follow-up, a debtor getting in touch with the office often speeds up the process. If the debtor hesitates because of call costs, the conversation is delayed. A free number reduces this barrier and makes your office easier to reach. All calls to the same number are handled on the PBX, linked to the relevant file together with Asistan34, and the call result is recorded. If you wish, you can also set up the after-hours announcement and hold messages specifically for this number. Since the department or queue the number is routed to can be set in the PBX settings, incoming calls reach the right staff member directly.
The scope, process and conditions of the number allocation are clarified according to your office's needs. To plan your IP PBX setup and number allocation together, request a demo.